2.2
  • Nothing about this company2 votes
  • Affordable1 votes
  • Horrible customer service2 votes
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  • 2 hours ago
  • Other
  • Fairmont, West Virginia
  • Edenpure Usa1000 Heater
  • 6

In October, 2014, we purchased an Edenpure USA 1000 heater through a promotional flyer mailed directly to us from Edenpure. We were supposed to receive the heater within two weeks, but it was three weeks. We didn't complain about this, as we could live with them not delivering as promised, "BUT", the heater didn't work, as it only blew cold air! I was under the impression that we had purchased... Read more

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  • 23 hours ago
  • Appliances and Electronics
  • Buffalo, New York
  • Heater Model A 4137
  • 20

Used it for 1/2 a winter. Set it aside the next. 3rd season plugged it in. The light came on. That was all. No heat. Called the company. They told me it was out of warranty by 2 months. 'C'mon, now, I said" Then, rep agreed that 2 months out of warranty was no big deal - and that he would send pre-paid postage within the next couple days for me to affix to unit, send back and then be issued a... Read more

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  • Feb 20
  • Appliances and Electronics
  • Bentleyville, Pennsylvania
  • Heater
  • 85
  • REVIEW RATING 4/5

After spending $298.00, and using it for only 1 winter, plugged it in to use this winter, and the heater kept saying it wasn't level. Called the 800# and was told to shake it, that didn't work. Then was told to lay it on its side for an hour, it's been laying on its side for over a week now and guess what, still not level and won't work. And guess what, there are no places to fix this garbage... Read more

Was this review helpful? 1 1

  • Jan 18
  • Appliances and Electronics
  • Greenwood, Missouri
  • Positive Experience
  • 132
  • REVIEW RATING 4/5

I got in Eden Pure single element heater 2 years ago and it's the best heater that I have ever had it reaches every corner sealing to floor the same temperature everywhere a nice soft heat and it cure my dry and this in my lungs I am suggesting that my friend who is having problems with his newborn daughter to get one too because she's the reason that dry air I'm totally satisfied with edan pure... Read more

Was this review helpful? 3 4

  • Jan 14
  • Appliances and Electronics
  • Bulbs
  • 1
  • 1
  • 103
  • REVIEW RATING 4/5

I OWN BOTH THE THE EDENPURE GEN 4,AND THE EDENPURE PERSONAL HEATERS.I LIKE THE HEATERS,BUT DEALING WITH THEIR SERVICE DEPARTMENT IS A NIGHTMARE.ALWAYS PUT ON HOLD,WHEN YOU CALL,UP TO 30-45 MINUTES. ORDERED COVERS,NEVER WAS TOLD THEY WERE BACKORDERED.STILL WAITING THREE MONTHS LATER.ORDERED BULBS,SOLD ME THE WRONG BULBS,EVEN AFTER GIVING THEM THE CORRECT MODEL,AND SERIAL NUMBERS.THAN THEY WANTED... Read more

Was this review helpful? 1 0

Well at first, I bought the Edenpure Gen8 from their website. Took four weeks to get here. Plugged it in and it sounded just like the $39.99 heater I bought from Lowes. It did no better, and in fact did worse. Don't be suckered in by their false advertisement. Poor choice on my part for $240.00. Add comment

  • Jan 05
  • Appliances and Electronics
  • Linden, Michigan
  • Edenpure Premiere
  • 316
  • REVIEW RATING 5/5

Bought an Edenpure Premiere today. That was after canceling my order the Edenpure.com. If i would have known I'd wait 6 weeks to get my order I would have ordered it back in September. So the purchase today I get it home and turn it on. Seemed great for about 10 minutes. Then in the LCD it said heater was tipped over. The was the first issue then it was pushing out cold air. Then the big one was... Read more

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  • Jan 05
  • Appliances and Electronics
  • Austin, Texas
  • Heater
  • 402
  • REVIEW RATING 5/5

This product is Dangerous. I started using the EdenPure to heat a trailer in early November 2014, and had no issue or concerns till the last week of December 2014. The box it comes in has a picture of a Cat sitting on it. This EP Heater box clearly states in print "Safe for Family and Pets," and it is neither one!!!! False Advertisement. I have two Cockateils which the Male I have had since... Read more

Was this review helpful? 0 1

Bought personal heater. Both elements burned out after 5 weeks! Contacted edenpure and they told me it would cost me to ship it back for warranty! 37.00ups. Never sent back too pissed! What a P.O.S. heater! Have a sunheat brand heater. Using it for 5 winters now and not one problem. Dont waste your money on this junk! Add comment

  • Dec 12, 2014
  • Appliances and Electronics
  • Van Wert, Ohio
  • Heater
  • 245
  • REVIEW RATING 5/5

We purchased the elite heater in Jan 1 2014 the thermostat wasn't working right we sent it back and had to wait quite awhile for you to send another new replacement. It was towards the end of heating season. We have another edenpure so we just kept using it. We checked to make sure the thermostat worked and it did so we put it away. So this heating season got it out and it a tarred acting up.... Read more

Was this review helpful? 2 2

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