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Bought personal heater. Both elements burned out after 5 weeks! Contacted edenpure and they told me it would cost me to ship it back for warranty! 37.00ups. Never sent back too pissed! What a P.O.S. heater! Have a sunheat brand heater. Using it for 5 winters now and not one problem. Dont waste your money on this junk! Add comment

  • Dec 12
  • Appliances and Electronics
  • Van Wert, Ohio
  • Heater
  • 65
  • REVIEW RATING 4/5

We purchased the elite heater in Jan 1 2014 the thermostat wasn't working right we sent it back and had to wait quite awhile for you to send another new replacement. It was towards the end of heating season. We have another edenpure so we just kept using it. We checked to make sure the thermostat worked and it did so we put it away. So this heating season got it out and it a tarred acting up.... Read more

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  • Nov 27
  • Appliances and Electronics
  • Loretto, Kentucky
  • Personal Heater
  • 208
  • REVIEW RATING 5/5

I'm not anonymous or logged in. My name is Dennis Yaste and I live in Loretto KY. I bought the personal edenpure model A4137 from a mail order advertisement. I paid about $200 for it. This model does not have wheels, handle, or even a contour to hold it by to move it from one area to another. It worked fine for about 10 days until it slipped out of my hands and dropped on the floor from about 2... Read more

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Bought the unit 2014 December. Sent back 3 times didn't receive a working model till April.Turned unit on last week blower wheel is messed up!now they want me to pay to ship it back for their screwup!you would be a fool to buy this heater just go to Lowes or Home Depot same technology half the price!!!! Add comment

  • Nov 21
  • Appliances and Electronics
  • Yankton, South Dakota
  • Fan
  • 168
  • REVIEW RATING 4/5

Bought this unit off of recommendation from others who have EdenPURE. Bought a unit for my daughters room, as long as on high it worked fine, but put it on low the motor fluctuated like it was bad. Called the company they told me to take it back where I bought it from. So I went and got a second one, this one the motor ran one speed and sounded like ***. Went back to the store again. Got a... Read more

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Won't heat hundred square foot Eden4 put in a milk house heater and boom I'm up to seventy Add comment

  • Nov 17
  • Appliances and Electronics
  • Warsaw, New York
  • Edenpure Premiere
  • 193
  • REVIEW RATING 4/5

Premiere unit with LCD and air purification system will not run because it says it's tipped over. Tried unplugging and resetting. Tricked it once and ran til we shut it off. Then same thing. Customer service suggested placing it on its side for 45 minutes. Really!?!? We did. Says its tipped over. Surprise!! Tricked it again by unplugging, wait 60 seconds, plug back in and bump up the temp setting... Read more

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  • Nov 08
  • BBB - Better Business Bureau
  • Conneaut, Ohio
  • Edenpure Gen 4
  • 1
  • 1
  • 294
  • REVIEW RATING 5/5

We purchased the Gen4 Model in 2011. Since then the unit has been sent in for repair at least 5 times. Last year the the model was returned twice due to a malfunction. This year the model was returned again for malfunctioning. The unit was sent back to the company on Oct. 8th, 2014. This has resulted in several phone calls to the company inquiring about the status of our repaired/ replaced... Read more

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  • Nov 08
  • Appliances and Electronics
  • Bismarck, North Dakota
  • Heater
  • 1
  • 1
  • 201
  • REVIEW RATING 5/5

Cord over heated and melted my outlet. Edenpure refused to do anything, horrible customer service. Could have burned my house down if I wasn't home. Researched and looks like this is a common problem but yet they refuse to recall them. I tried it in another outlet and kept a close eye in it within 5 minutes the cord a plug were so hot I couldn't even touch them. The only thing eden pure offered... Read more

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  • Nov 03
  • Appliances and Electronics
  • Skaneateles Falls, New York
  • Heater
  • 311
  • REVIEW RATING 5/5

We bought a Ededpure and had to send it back because it didn't work, kept saying it as on it's side. Returned it paid more money for better one so we thought and guess what? You got it. it's doing the same thing... What the ***. Does anyone else have this problem?? Is there some thing that can fix the problem? They say to reset it but that does nothing, I want a heater that is not going to run up... Read more

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