Submit ›
  • Customers like
    • Affordable1
    • Reliability1
  • Customers don't like
    • Horrible customer service2

  • 3 hours ago
  • Appliances and Electronics
  • Auburn Hills, Michigan
  • Cooker Oven

MY 84 YEAR OLD MOTHER BOUGHT A COOKER AND IT WOULDN'T WHAT SHE WANTED. SHE GOT SICKS AND LET THE 30 DAYS GET BUY BEFORE SHE TRIED TO SEND IT BACK BUT THEY WOULDN'T EXCEPTED IT, I TRIED TO HELP HER AND GOT SAME ANSWER AND WENT AS FAR AS ORDERING A HEATER AND CREDIT ON THE COOKER ON PURCHASE. NO LUCK! MY MOTHER HAS ORDER ABOUT 6 HEATERS TO DATE AND I ORDERED ONE BUT THAT STILL DIDN'T MAKE ANY... Read more

Was this review helpful? 0 0

  • May 18
  • Appliances and Electronics
  • North Carolina, United States
  • Heater
  • 1
  • 1
  • 69
  • REVIEW RATING 4/5

TOTAL LIES ABOUT THE PRODUCT. THEY DO NOT COME NEAR OPERATING AS CLAIMED. OTHER SIMILAR HEATERS ARE ABOUT THE SAME BUT AT LEAST DO NOT HAVE NEAR THE COST. THE CLAIMS OF HEATING A ROOM BOTTOM TO TOP, SIDE TO SIDE. CLAIMS OF HEAING 1000 SQ FEET, TOTALLY INACCURATE AND LAUGHABLE . I HAVE ONE IN MY LIVING AREA (15' X 12') AND ONE IN MY BEDROOM (12' X 12'). WHEN BOTH RUN CONSTATNTLY THEY WILL ONLY... Read more

Was this review helpful? 0 0

My dad always used Eden pure heaters...however we have on that is about 5 years old...we turned it on yesterday and went away for a bit...cam home and the whole house stunk like a fishy smell.....throwing it away today.... Add comment

  • Apr 10
  • Appliances and Electronics
  • Edenpure Gen4
  • 23
  • REVIEW RATING 4/5

Back panel shipped shattered: wrong replacement sent; now listed as, "unavailable part." Was informed, "Since you removed the back panel to replace the shattered one, Warranty is now void." How else was the back panel to be replaced, if not removed to install replacement back panel? Blowing cold air. Told, "Go to U Tube on the internet, type in 'Gen4 Eden Pure Heater Bulb Instructions,' and... Read more

Was this review helpful? 0 0

  • Mar 06
  • Appliances and Electronics
  • Purewash Generator
  • 111
  • REVIEW RATING 4/5

I bought two Purewash, sent one to grandson & kept one. The warranty states it is good for two years; not quite one year went by and both quit working. I sent mine back twice (marked) and both times it was repackeged and sent back, nothing done. Now I am told because I used it for almost one year I could not get my money back and they had no new ones to replace it. I called all management... Read more

Was this review helpful? 0 0

  • Mar 05
  • Appliances and Electronics
  • Lynchburg, Tennessee
  • Heater
  • 92
  • REVIEW RATING 4/5

Purchased heater from either sam's club or costco in late fall of 2012. worked fine initally. Product was used as intended, only as a small area supplemental heat source. Main heat source is electricity powered central system for entire home. During off season heater was stored in original box in a climate-controlled building. As such, unit was used only occasionally in a couple of rooms not... Read more

Was this review helpful? 0 0

  • Mar 03
  • Appliances and Electronics
  • Fairmont, West Virginia
  • Heater Usa1000
  • 86
  • REVIEW RATING 5/5

In October, 2014, we purchased an Edenpure USA 1000 heater through a promotional flyer mailed directly to us from Edenpure. We were supposed to receive the heater within two weeks, but it was three weeks. We didn't complain about this, as we could live with them not delivering as promised, "BUT", the heater didn't work, as it only blew cold air! I was under the impression that we had purchased... Read more

Was this review helpful? 0 1

  • Mar 02
  • Appliances and Electronics
  • Buffalo, New York
  • Heater Model A 4137
  • 101
  • REVIEW RATING 5/5

Used it for 1/2 a winter. Set it aside the next. 3rd season plugged it in. The light came on. That was all. No heat. Called the company. They told me it was out of warranty by 2 months. 'C'mon, now, I said" Then, rep agreed that 2 months out of warranty was no big deal - and that he would send pre-paid postage within the next couple days for me to affix to unit, send back and then be issued a... Read more

Was this review helpful? 1 1

  • Feb 20
  • Appliances and Electronics
  • Bentleyville, Pennsylvania
  • Heater
  • 127
  • REVIEW RATING 4/5

After spending $298.00, and using it for only 1 winter, plugged it in to use this winter, and the heater kept saying it wasn't level. Called the 800# and was told to shake it, that didn't work. Then was told to lay it on its side for an hour, it's been laying on its side for over a week now and guess what, still not level and won't work. And guess what, there are no places to fix this garbage... Read more

Was this review helpful? 1 1

  • Jan 18
  • Appliances and Electronics
  • Greenwood, Missouri
  • Positive Experience
  • 164
  • REVIEW RATING 4/5

I got in Eden Pure single element heater 2 years ago and it's the best heater that I have ever had it reaches every corner sealing to floor the same temperature everywhere a nice soft heat and it cure my dry and this in my lungs I am suggesting that my friend who is having problems with his newborn daughter to get one too because she's the reason that dry air I'm totally satisfied with edan pure... Read more

Was this review helpful? 3 5
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Edenpure Heater. However, many companies do monitor reviews on our site.

 
×
You are reading about Edenpure Heater.
Filing a new complaint about
×