Edenpure Heater Phone Numbers and Emails

Toll-Free Number:

  • (800) 839-0981
    Order by Phone
Send Message

Customer Service:

  • (800) 225-6595

Business Customer Service:

  • (888) 294-9956
    Becoming an EdenPURE® Dealer
  • (330) 494-5504
    Becoming an EdenPURE® Dealer

Sales/ Reservations:

  • (800) 360-1070
    Toll Free

Edenpure Heater Emails:

Customer Service
info@rperetail.com
New Dealer
order@rperetail.com
Existing Dealer
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Edenpure Heater Website:

Edenpure Heater Help Center:

Corporate Office Address:

Suarez Corporation Industries
7800 Whipple Ave
North Canton, Ohio 44720
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 9:00 am - 7:00 pm

Friday: 9:00 am - 5:00 pm


More contact details

Edenpure Heater Rating Based on 33 Reviews

Rating details

2.1
more details
Customer service
Price Affordability
Product or Service Quality
Website

Rating stats

Rating trend

How Good is Edenpure Heater's Customer Service?

Shaylynn Ezk
Shaylynn Ezk
Feels Disappointed | Jan 01, 2024

Always has been very good
But they have Not send a replacement letter for me to return a warranty heater that is no longer working.
Please send this replacement paperwork to me
Thank you ,
Mrs Robrrt Krist

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Pj Yuf
Pj Yuf
Feels Disappointed | Jan 04, 2023

Have not had any contact with anyone from edenpure even though I have sent emails and have tried to call 3 times and had to leave voicemails. First contact was December 23. Only had the heater 3 months and used 7 times when fan went out.

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Summary of Edenpure Heater Customer Service Calls

99 TOTAL
CALLS
03:11 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Edenpure Heater?

Product/ Service Question:

  • “To many buy a new heater”
  • “Doesn't work”
  • “Broken”

Request for Information Question:

  • “Need help with g7 air purifier”
  • “Question: when can I expect to receive the heater I purchased”
  • “Chemical interaction question”

Return/ Replace Question:

  • “Need return label to send heater back”
  • “I'm still waiting on my replacement”
  • “Heating elements are out need replacements”

Shipping and Delivery Question:

  • “Haven't received my order”
  • “MY EDEN WAS DELIVERED TO A WROUNG ADDRESS”

Staff Question:

  • “Need a service location”
  • “Service centers”

Payments and Charges Question:

  • “Discount”

Refund Question:

  • “Waiting for my refund, on my returned item”

Other Question:

  • “Repairs”
  • “Heater repair”
  • “Repair”

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