I have had issues with the bulbs in my Gen 4 heater twice in less than 2 years. Now its the blower/fan out. I tried to contact "Afordable Heat" about it with a nice email and was told to call a 866#. They said it was up to the store. Such a runaround If you buy one, you can expect to spend around $100 an year to maintain it. Here is the email I sent just to get a reply back,... sorry...
I bought an Edenpure heater direct from your company 2 years ago. I paid around $500.00 for the unit. Model # A4428.
I have had to have the bulbs replaced twice, the most recent being less than a month ago. After Sears installed the bulbs, it worked for about a week and the blower/fan started making a roaring noise. After taking it back to have it serviced again, I was advised to contact Edenpure as it should still be under warranty and the blower/fan is bad and will need to be replaced. I have recommended this unit to all my family members and some have also purchased one. I feel that it would be a good business decision to send me another blower/fan for this unit as I am not asking for any installation and service fees that I have acquired.
Please forward this message to the proper staff if necessary.
I hope to get a reply back for your reviews concerning this matter, Much Thanks,
Mrs. Wanda Shirey
108 Kimberly Dr.
Spartanburg, S.C. 29306"
"Business Solutions of the Upstate"
Monetary Loss: $500.