Purchased 2 of the gen 4 heaters. Both heating elements have completely gone out.
Tried calling Edenpure to purchase new ones and the customer representative acted as if I owed her something. Anyway, I took it to a local hardware place and they have someone on site that can repair the heater. Getting both repaired for 247.00 which is the cost of the newer model with the 202 dollar savings that I received in the mail. I will NEVER purchase another heater from these loser butt-wipes.
I paid nearly 500 dollars for two of these machines and I feel robbed. When they worked they worked reasonably well.
Now they've got to be repaired and that is an additional expense. The upshot is that I'm keeping my money local.
Reason of review: Bad quality.