after a couple years the heater stopped heating and only put out sort of warm air. customer service sent out new bulbs and when i pulled out the old bulbs to replace them to my surprise i found not one but all 3 bulbs with the ceramic cracked, broken, shattered, the bulbs are severely compromised to the point that i'm shocked there was no fire caused by the obviously defective product.
I won't use it now, why would i want to risk a fire hazard?
and this heater cost me upwards of $400 when i see the same quartz heaters at the big box stores for under $100.
dissatisfiedgen4 wrote the review because of damaged or defective at Edenpure Heater and attached photo s. Reviewer claimed that he or she lost $400 and wants Edenpure Heater to offer any options to resolve the issue.
The most disappointing in user's experience was defective product and bad quality. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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