Edenpure Heater - Scary Edenpure Gen4 heater

after a couple years the heater stopped heating and only put out sort of warm air.customer service sent out new bulbs and when i pulled out the old bulbs to replace them to my surprise i found not one but all 3 bulbs with the ceramic cracked, broken, shattered, the bulbs are severely compromised to the point that i'm shocked there was no fire caused by the obviously defective product.

I won't use it now, why would i want to risk a fire hazard?

and this heater cost me upwards of $400 when i see the same quartz heaters at the big box stores for under $100.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Defective product
    • Bad quality

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Edenpure Gen 4
Review category
Appliances and Electronics
review #778040 by

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Oct 19 #1229352 New Haven, Indiana

These expensive heaters are worthless. We bought one and it stopped working within a year. They replaced it with a reconditioned unit of lesser value. That stopped working also. We had it repaired and it quit again. It's now in a landfill. Customer service is a joke.

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